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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Laney Richardson

July 7, 2023

5  out of  5 rating by Laney Richardson
"Trent and his team (especially Tad) were incredibly helpful when I had an out of state accident. Even though there were some extra steps that needed to be taken, they went above and beyond to make sure everything was taken care of!"

Aimee Mooberry

July 5, 2023

5  out of  5 rating by Aimee Mooberry
"A month into having State Farm as my insurance I got into an accident and had to file my first claim ever. They are super helpful and really quick with getting you set and answer all the questions you may have. They are super friendly and helpful with any questions you have!"

Charles Dean II

July 3, 2023

5  out of  5 rating by Charles Dean II
"I moved my State Farm account from another agent to Trent in 2003. Here’s what I know about Trent: no one works harder to proactively service your insurance needs. He and his team keep us well-informed on all the changes and options we have in regards to our account (4 boys!!). To me, that’s the #1 thing you want from an insurance agent. On top of that, Trent isn’t pushy - trying to upscale you on insurance products that you don’t really need. He has a bigger view of how insurance can be part of your financial health and future plans and gives you the information you need to make the choices that work for you and your family. I can’t recommend him and his team enough!"

Dennis Ingram

June 26, 2023

5  out of  5 rating by Dennis Ingram
"Trent and his team are the best always sharing and helping out me with my insurance"

Abigail Schaumburg

June 24, 2023

5  out of  5 rating by Abigail Schaumburg
"Amazing people to work with here!!!!"

Taylor Long

June 20, 2023

5  out of  5 rating by Taylor Long
"Caitlin is awesome to work with! She's very knowledgeable and great at communicating. We are very happy we made the switch to State Farm!"

Stacey & Beth Ward

June 17, 2023

5  out of  5 rating by Stacey & Beth Ward
"Outstanding personalized service!"

Charles Sellers

June 17, 2023

5  out of  5 rating by Charles Sellers
"The whole office provides great customer service."

Manny Valerin

June 16, 2023

5  out of  5 rating by Manny Valerin
"Great personality. He knows what’s going on !!"


June 16, 2023

5  out of  5 rating by Sheryl
"The staff is professional and friendly. They explained everything very well. I would recommend this office."

Audra Utterback

June 16, 2023

5  out of  5 rating by Audra Utterback
"Great service!"

Laura Rees

June 16, 2023

5  out of  5 rating by Laura Rees
"Trent Fairfield's office has great customer service. They answered all of our questions and made sure we had everything we needed."

Raghu Sankarayogi

June 15, 2023

5  out of  5 rating by Raghu Sankarayogi
"Have been with State Farm over a decade. Kind and supportive staff at Trent Fairfield Knoxville Peoria made my experience with State Farm a fantastic one so far."


June 13, 2023

5  out of  5 rating by ExportedLemur
"(Ryan Cory) Had to leave Trent and his team due to mental health/job loss/finance issues, but I can't recommend him enough. Once I'm back on my feet, I plan to return because they're a great team. Always kept me informed, made any changes I needed quickly and easily, and worked to adapt my plan to my needs. Sorry to go, but I highly recommend the Fairfield office."

David Boehne

May 31, 2023

5  out of  5 rating by David Boehne
"Tad provided a great customer experience for us as new customers. He answered all of our questions, was timely with his help, and we felt confident in our decisions. I would recommend choosing Trent Fairfield-State Farm for your insurance needs."

Elisa Heffner

February 9, 2023

5  out of  5 rating by Elisa Heffner
"Caitlin was patient, informative and resourceful. I received everything I wanted in my insurance plan."

Christine Lawson

January 26, 2023

5  out of  5 rating by Christine Lawson
"We used Trent for many years while living in Peoria. He was very knowledgeable and would walk us through any changes & help us find ways to save. He was especially helpful during our move out of state and making sure we were taken care of even though we were leaving. We miss his service!"

Ross Somerville

January 7, 2023

5  out of  5 rating by Ross Somerville
"Tent and his entire team are outstanding to work with and are always willing to help with anything you need."

Jen Benningfield

November 17, 2022

5  out of  5 rating by Jen Benningfield
"Been a client for years. Everyone is always very friendly and helpful to talk to. Feel like I’m getting a great rate for life insurance."

David Pardieck

November 9, 2022

5  out of  5 rating by David Pardieck
"Very good rates, great customer service, and a fantastic staff! Extremely pleased to be with the Trent Fairfield agency."

Matthew Yee

November 1, 2022

5  out of  5 rating by Matthew Yee
"Tad helped me tremendously by advising me to get a "paintless dent repair" estimate for a dent on the car. This was much less than the exorbitant estimate to replace and paint the part with the dent. I ended up saving a lot of money. And this was only one of many times that he has provided great service! The Trent Fairfield Agency is lucky to have him. Thanks Tad!"

Gregory Sewall

September 27, 2022

5  out of  5 rating by Gregory Sewall
"Tad was of great help in getting my auto policy set up. Great customer experience and made switching insurance providers a seamless transition."

Keri Quin

September 16, 2022

5  out of  5 rating by Keri Quin
"Trent has been such a blessing in providing peace of mind from everything for car insurance to home owners insurance. I have now been with his office for probably close to 2 decades and am so thankful that I have him to work with!"

Almustaffa Mohamed

August 27, 2022

4  out of  5 rating by Almustaffa Mohamed
"I got better rates, they are the best price."

Mike Feld

May 12, 2022

5  out of  5 rating by Mike Feld
"I have to say Trent Fairfield and his staff are the most personal and professional insurance agents I have ever had, HANDS DOWN!!!! I was unfortunate recently with someone doing a hit n run on my truck. They were very quick on getting my appointment set up a a local body shop and was very addiment on making sure I was satisfied. But even prior to this Trent and his staff have always made the extra effort to call me out of the blue to check on me and my family. Always asking if there is something they could change to better my experiences with them. Honestly there's nothing g that needs to be changed. You guys are awsome and I appreciate everything you've done for me and my family!!!!!"