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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ruth White

May 12, 2026

5  out of  5
rating by Ruth White
"It is good to have a real human agent. Alisha is doing a wonderful job dealing with this senior citizen and her insurance needs."
We responded:
"It is our pleasure to assist you and we greatly appreciate the feedback!"
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Shayla Scruggs

May 11, 2026

5  out of  5
rating by Shayla Scruggs
"The entire team at Trent Fairfield State Farm office, specifically Diane and Caitlyn have been exceptional to me! Very responsive and willing to help while also providing amazing rates. Highly recommend."
We responded:
"Thank you for the feedback! We appreciate your business!"
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Leslie Moe-Kaiser

April 28, 2026

5  out of  5
rating by Leslie Moe-Kaiser
"Trent Fairfield and staff have taken care of my family's auto, life, home, personal property, and investment needs for over four decades. I cannot say enough about their professionalism, personal touch, friendless, and dedication. This team provided outstanding service which included timely communications and clarifications. They were especially helpful when my husband passed which required several policy adjustments and annuity matters. The relationship has been such a pleasure, and I hope to experience similar high quality service in Arizona. Thank you, everyone!"
We responded:
"It has been our pleasure to serve you and your family for the past 20 years! Thank you for the kind and thoughtful review. You are truly appreciated!"
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niyazi ekici

March 31, 2026

5  out of  5
rating by niyazi ekici
"Excellent service!"
We responded:
"We really appreciate your 5-star review! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Erik Nelson

March 20, 2026

4  out of  5
rating by Erik Nelson
"Very friendly, patient, and helpful service. I almost never review products and services, but felt the service I received deserves recognition."
We responded:
"Thank you for the review! We strive to provide the best service with each interaction and greatly appreciate your business!"
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Laura Pierobon

March 17, 2026

5  out of  5
rating by Laura Pierobon
"We have worked with Trent Fairfield's office for years. We live in the Chicago suburbs but continue to work with this office due to great people who really care about taking care of your needs. Highly recommend!"
We responded:
"Thank you for the kind review and loyalty to our agency! Your business is appreciated and it is our pleasure to assist you!"
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Diana Lake

March 13, 2026

5  out of  5
rating by Diana Lake
"I have been a client of Trent Fairfield for years and have always found his prices to be fair. I have always had a good experience whenever I have had to file a claim or had any questions about my insurance options. He has never steered me wrong and I will always suggest going to see him for any of your insurance situations."
We responded:
"It is our pleasure to assist with your insurance needs. Your business is greatly appreciated!"
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Jennifer Bock

February 17, 2026

5  out of  5
rating by Jennifer Bock
"Very easy to talk with! Easy to get auto quotes! Great office. I would check them out if in Peoria and looking for insurance!"
We responded:
"Thanks for leaving such a great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything."
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William Kemper

February 3, 2026

5  out of  5
rating by William Kemper
"Did a wonderful job helping me save extra money while adding more coverage."
We responded:
"Thank you for the feedback. We greatly appreciate your business!"
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Carla Riek

January 30, 2026

5  out of  5
rating by Carla Riek
"Was smooth sailing from the start. The claim agents were very helpful and Diane and Kyle kept checking on me to make sure everything was going smoothly!! I’m a fan for life!!"
We responded:
"Thank you for the kind review. We greatly appreciate your business!"
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Connor Parkhurst

January 27, 2026

5  out of  5
rating by Connor Parkhurst
"Great office. Highly recommend working with Caitlin!"
We responded:
"It is our pleasure to assist you with your insurance needs."
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Seth Haley

January 27, 2026

5  out of  5
rating by Seth Haley
"The team provided great service and they were very knowledgeable on the coverages they provided."
We responded:
"Thank you for your continued loyalty to our agency!"
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Dylan Combs

January 27, 2026

5  out of  5
rating by Dylan Combs
"Service was great here! I personally worked with Kyle who was professional and easy to communicate with for setting up Renters Insurance. The rest of the team was also very welcoming!"
We responded:
"Thank you for the kind review, Dylan. We look forward to assisting you with your insurance needs."
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Darilynn Criss

December 29, 2025

5  out of  5
rating by Darilynn Criss
"Great service from this office. The whole team is great to work with."
We responded:
"Thank you for the review! It is our pleasure to assist you with your insurance needs. "
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Eddie Binion

December 22, 2025

5  out of  5
rating by Eddie Binion
"Awesome insurance company & wonderful staff!!!"
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jr Belle

December 8, 2025

5  out of  5
rating by Jr Belle
"Alisha the best!! Easy to communicate with excellent service 🙌🏽"
We responded:
"We appreciate your feedback! Thank you for working with us for your auto insurance needs."
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Susan Arrowsmith

December 5, 2025

5  out of  5
rating by Susan Arrowsmith
"Caitlin at Trent Fairfield State Farm is outstanding. She thoroughly answered all of my questions and assisted me with setting up monthly automatic payments for our vehicle, home, and umbrella policies. Caitlin is knowledgeable and very friendly. It’s nice to talk with someone who puts you at ease. Thank you Caitlin! You are a gem!💎"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tammy Wisner

December 3, 2025

5  out of  5
rating by Tammy Wisner
"Trent and his team give great service. Couldn't ask for a better insurance company."
We responded:
"Thank you! It is our pleasure to assist you. "
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K Hughes

December 2, 2025

5  out of  5
rating by K Hughes
"I highly recommend the Trent Fairfield State Farm Insurance office, especially Caitlin. She has been absolutely outstanding to work with—knowledgeable, responsive, and genuinely committed to making sure my family and I have the right coverage. She consistently goes above and beyond, and her support has made the entire process seamless and stress-free. I can’t say enough wonderful things about Caitlin and the team, and I will continue to recommend them to friends and family. Thank you for everything!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
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Andrew Hughes

December 1, 2025

5  out of  5
rating by Andrew Hughes
"Trent and Caitlin went above and beyond providing timely claims, setting up my new coverage and transferring part of my existing coverage to their office. These two were extremely flexible to provide me information and set up a quote when I needed to purchase a new vehicle. They even adjusted their work schedules to make sure I had coverage on my short time window to get my new vehicle. After that experience I had them transfer my existing coverage to my new account due to how nice they were to work with. I would highly recommend their office for anyone looking for an insurance agent."
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. "
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Ricardo Rodriguez

November 25, 2025

5  out of  5
rating by Ricardo Rodriguez
"Helpful great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joshua Swonger

November 24, 2025

5  out of  5
rating by Joshua Swonger
"Great Insurance at an affordable price. Kyle Fairfield is very knowledgeable and helpful agent"
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dayna Clark

November 20, 2025

5  out of  5
rating by Dayna Clark
"Great service from Diane and everyone in the office. Quick to answer my questions and provide quotes that I was looking for. Also followed up a few months later and I had questions answered I had been putting off asking. It was a great experience!"
We responded:
"Thank you for the feedback! We appreciate your business!!"
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Sarah Huenefeld

November 20, 2025

5  out of  5
rating by Sarah Huenefeld
"Kyle was great to work with. He was thorough with reviewing my policy and providing information to consider in the future! Would highly recommend working with Trent, Kyle, and their team."
We responded:
"We appreciate your business and the kind review. It is our pleasure to assist you and your family!"
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Al Omran

November 4, 2025

5  out of  5
rating by Al Omran
"The best agent I've ever worked with, Caitlin Somerville. I just recently purchased a new home and ran into some issues with the lender missing up insurance and closing documents which caused a nightmare issue to deal with. Between the lender, closing company, hoa, and insurance the only person who was willing to take the extra step to help me was Caitlin. She took charge when everyone else passed off responsibility and made sure I got all the answers I needed to sort out my issue. I wish everyone worked as hard and cared as much about doing their job as well as Caitlin does!"
We responded:
"It is our pleasure to assist our customers and help offer solutions. Thank you for the kind review. We appreciate your business!"